NEC Laboratories Europe

Research Groups
Reliable GenAI Solutions

Bringing together transparency, verification, control, and human values for reliable AI

NEC Laboratories Europe is developing the next generation of Generative AI solutions that help enterprise organizations and governments to deploy reliable AI. Our research combines advanced large language models (LLMs), fact verification, governance frameworks and human-centered design to create AI systems that are transparent, verifiable, controllable, and aligned with human values. 

We enable partners to move beyond experimentation to successfully implement GenAI solutions through co-creation, addressing their customer’s pain-points and business needs. 

Our vision: Reliability as the foundation of GenAI

Aligned with NEC's vision of creating social value through technology, we believe reliability must be a core component of every AI system. Reliable GenAI should not only generate useful outputs but also provide transparency, accountability and meaningful human oversight. By ensuring AI remains verifiable, controllable and aligned with ethical principles and social norms, we help build systems that foster trust and support human decision-making. 

Key vision pillars

Business-Outcome-Driven Co-Creation: Focus on high-value use cases, co-create solutions with business stakeholders and customers, and measure success through clear, business-relevant KPIs. 

Trustworthy and Human-Centric AI: Deliver AI that is reliable, transparent, verifiable, controllable and aligned with human values, helping organizations build confidence and trust in AI-driven decisions. 

Responsible Enterprise Adoption: Drive scalable, cross-organizational solutions supported by robust governance and compliance. 

Research-Led Differentiation: Transform cutting-edge research into distinctive capabilities, methodologies, and architectures that create lasting competitive advantages. 

Future-Ready Technology Leadership: Develop an adaptive, modular technology foundation while advancing the next generation of AI and digital innovation. 

Figure: NEC Laboratories Europe’s workstyle with Forward Deployed Engineers (FDEs) 

How we build Reliable GenAI

Scientist–Engineer Co-Creation: Foster continuous collaboration between researchers and engineers, connecting emerging ideas with real-world challenges to transform opportunities into reusable technologies, validated prototypes, and production-ready solutions.  

Grounded Generation and Verification: Improve factual accuracy and reduce hallucinations through knowledge grounding, retrieval-augmented generation, fact-checking, and automated verification. 

Transparency and Control by Design: Embed explainability, traceability, validation and user control throughout the AI lifecycle to ensure AI outputs are understandable, trustworthy, and manageable. 

GenAI Engineering Excellence: Deliver robust, enterprise-grade solutions through rapid experimentation, rigorous evaluation, continuous optimization, and cost-efficient engineering practices. 

Modular and Scalable Architecture: Design flexible platforms and reusable components that adapt seamlessly to evolving models, techniques, and business requirements. 

Research-to-Production Discipline: Systematically translate promising research into reliable, defensible engineering capabilities that can be deployed, operated, and scaled across enterprise environments. 

Featured solution

Our technologies support organizations across cybersecurity, banking, healthcare, digital government, public safety, and other industries where reliable AI is essential.

Read the success story: Avaloq enhances corporate action processing with advanced AI innovation

Building Reliable AI together

Whether you are exploring GenAI, scaling enterprise adoption or addressing trust and governance challenges, NEC Laboratories Europe can help transform cutting-edge research into dependable AI solutions.  

Contact us for more information about our research or technology consulting services.

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